Cancelling Your Hotel Room 


How do I cancel my Sheraton Grand Chicago Reservation?

The Sheraton Grand Chicago has cancelled all remaining reservations for the 2020 ARRS Annual Meeting. No further action is required on your part. Please allow 7–10 days for any deposits to be refunded.


How do I cancel my hotel reservation at another hotel?

If you reserved a room at another hotel, you must contact your hotel directly for information on how to cancel your reservation.


What about my travel costs?

If you purchased travel insurance, please contact your provider for information and next steps. Many airlines are either waiving cancellation fees or offering full refunds. Please contact your airline to see if your ticket qualifies. We apologize for any inconvenience and challenges this may cause you.